Legal

Terms And Conditions

Read how account information, API records, cookies, and customer obligations are handled when using RealtyCrawl.

Updated October 14, 2026

1. Agreement

Use of RealtyCrawl’s website, documentation, dashboard, API, credits, generated resources, and support is subject to these terms.

2. Protecting accounts and credentials

Customers must protect their accounts and API credentials, store API keys on the server, and report suspected unauthorized activity promptly.

3. Credit balances and payment records

Requests are priced in credits, with endpoint charges displayed before use. Customers are responsible for reviewing their balances, consumption, and billing information.

4. Acceptable use

Use must be lawful and limited to approved public-data purposes. Harassment, credential collection, spam, unlawful profiling, and attempts to defeat security controls are prohibited.

  • Meet the laws and platform requirements applicable to the use.
  • Observe privacy duties and requirements for retention and subsequent processing.
  • Resale, abuse, overloading, and reverse engineering of the service are not permitted.

5. Changes to the service

Changes at source platforms may require revisions to endpoints, providers, caching, charges, or documentation. Our objective is to maintain understandable contracts and request metadata.

6. Limitation and contact

The limits set out in these terms apply to the service. Raise questions through the website contact page or dashboard support area.

FAQ

Terms And Conditions questions

Details to settle before your first integration.

Which parts of the service does this describe?

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The scope includes the public-data API and the account, credit, cache, and routing functions that support it.

How do I request access to or deletion of account information?

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Email contact@ricciflow.io from the address associated with your account. We may need to verify account ownership before processing the request.

How can an account holder raise a question?

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Contact us through the website or dashboard support area and include enough account context for us to address the request.